Privacy Policy
Privacy Policy for Elowa-Shop.com
At Elowa-Shop.com, operated by escape pod GmbH (LLC), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect:
- Personal Information: When you make a purchase, we collect your name, billing and shipping address, email, phone number, and payment details.
- Usage Data: We collect data about how you interact with our website, including IP addresses, browser type, and device information.
How We Use Your Information:
- To Process Orders: We use your information to fulfill orders, process payments, and communicate with you regarding your purchases.
- To Improve Our Services: Usage data helps us analyze website performance and enhance user experience.
- For Marketing: With your consent, we may send you promotional emails about our latest products and offers.
Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your data with service providers like shipping companies, payment processors, and data analytics partners to complete transactions and improve our services.
Sharing Information with our Fulfillment Partner
To fulfill and ship your order, we share your name, shipping address, and contact details with our trusted fulfillment partner. This third-party provider is responsible for packaging and delivering your order directly to your address. We ensure that this partners adhere to strict confidentiality and data protection standards, using your information solely for the purpose of fulfilling your order.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and resolving disputes.
For more details, please contact us at info.elowa@gmail.com.